The North Face 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.

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The North Face

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FEATURES

Rated 5 out of 5

Recommended

Giving review after 03 months, Recommended excellent winter boot.

Rated 3 out of 5

The shoe size is a bit smaller than expected. Sinc

The shoe size is a bit smaller than expected. Since I have a high instep, it was too tight on my foot. So, I had to return it and look for a wider model.

By Zapato

Rated 5 out of 5

Fit size and very good quality

The best shoes on the market so far, loved that the weight is quite light and the comfort ability is beyond this world, I love it already. Great Job DSW

By Don budha

Rated 1 out of 5

Small fit and not recommended for high arches

Fit really small not recommended for high arches. My son couldn’t get his foot in with the tongue one piece to boot.

By Fourlittleprinces

Rated 5 out of 5

I like these boots!

Fit perfectly and warm on feet. It's not as light as my old winter Baffin boots but it's more comfortable.

By A Postie

Rated 1 out of 5

Great…. But!!!

Great fitting boot, unfortunately after a few days of wearing the shoe laces are shredded and the top hoops have come out of the boot.

By Nadia H

Rated 5 out of 5

Let it snow.

I have not yet had a chance to wear them outside yet but they fit well, are comfortable and seem well made. They are what I was looking for.

By David 100

Rated 1 out of 5

Much smaller than it should be for a size 14

Sizing is the issue. The boot is much smaller than it should be for a size 14. Bought 14, but it feels like 12. The outside of the shoe could look like 14, but it is much smaller from the inside ... probably due to the layers of the insulation, but it must be 14 from the "inside". The boots look grate, but it is too small to use.

By Serge with size 14

Rated 2 out of 5

The boot is very narrow the whole length

Very good quality winter boot, but the boot is very narrow. I returned the boots

By Rishi

Rated 3 out of 5

Solid Winter Boots for those with Narrow feet

[This review was collected as part of a promotion.] Purchased for wearing to and from work at a ski area in all snow conditions. With regular and heavy socks boots were very narrow in the toe box, and I felt they would not stretch, so I returned the boots.

By SF -Ski instructor

Rated 5 out of 5

Very sturdy but not "heavy"

[This review was collected as part of a promotion.] Very sturdy with amazing tread. Fits well and true to size. Doesn't feel "heavy" like most boots do.

By David

Rated 3 out of 5

Well made solid snow boot, but runs very narrow

[This review was collected as part of a promotion.] Wanted a mid height snow boot. This boot is very solid with great rubber water and snow proofing on lower couple inches. Seems very warm also. Thar said, the boot was very narrow the whole length. (I am a 11.5 medium) I didn't feel that th3e boot would break in or give much. so I am returning it.

By Stuart

Rated 4 out of 5

Love this product

I have used it for the last two days. Till now, the product seems perfect and meet my expectation. The only thing I did not like is- the price. I would say this boot should not cost more than 80-90 CAD for a customer. Also, I am waiting to experience the performance of this boot on the snowy icy surface during mid January in Montreal.

By Animesh

Rated 5 out of 5

Warm in mn

[This review was collected as part of a promotion.] Stays warm in Minnesota winters. Decent traction on ice. Sharp looking.

By Brandon

Rated 5 out of 5

Awesome snow boots

[This review was collected as part of a promotion.] Sturdy and well made snow boots for any snow activity. Keeps your feet warm and dry even on long exposure to the snow.

By Snow Chaser

Rated 5 out of 5

Perfect for walking in a muddy lot

[This review was collected as part of a promotion.] I needed a good pair of books for walking some properties. This did a great job and will work well for winter too.

By Newdl

Rated 5 out of 5

Very sturdy and durable. Absolutely loved it.

[This review was collected as part of a promotion.] I had to return it and reorder another because unfortunately I had purchased the wrong size. The size I needed wasn't in stock so I chose another. I was really unhappy as it was a perfect choice for the Michigan winters.

By Kam Wham

Rated 5 out of 5

Best Boot for the price

[This review was collected as part of a promotion.] Been buying these boots for my husband for years now, and he said they are the best boot for working outside keeps his feet very warm in the wintertime. They are also very durable.

By PK

Rated 5 out of 5

Comfortable and light. Bought one size up.

[This review was collected as part of a promotion.] Love the comfort these shows provide. Had to buy one size up and it fits me good.

By Naroji

Rated 5 out of 5

LIGHT, WARM, DURABLE AND ATCA GREAT PRICE. I BOUGHT 2 PAIRS!

[This review was collected as part of a promotion.] LIGHT, WARM, DURABLE AND ATCA GREAT PRICE. I BOUGHT 2 PAIRS!

By OBIEWON!