Elements 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.

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eye Waterproof
Elements

  • Item #
FEATURES

Rated 5 out of 5

The shoes have a nice thickness and look warm

The shoes have a nice thickness and look warm. The kids tried them on and said they’re very comfortable.

By Cici W

Rated 5 out of 5

Excellent quality and affordable price.

My daughter love that. I bought this 2nd time for her

By Nidaa

Rated 5 out of 5

great quality

nice quality winter boots for my loved ones. My daughter loves them so mych

By Qinglin

Rated 5 out of 5

Cute & comfy boots

My daughter loves it. Keeps her feet warm and dry.

By Lailakh

Rated 1 out of 5

Disappointed

Lace snapped on second wear.Walking through the grocery store it let go.

Rated 1 out of 5

Shoes broke in less than a week

I bought size 3 for my almost 5 year old and the stitching on the boots broke off within a week of use. This stitch connects the leg part with the shoes itself. It is very disappointing and I hope the store is able to refund me the money.

By Ak Dh

Rated 1 out of 5

Cheap

I daughter just used 1 time and all the stitches start coming out ! What a Waste

By Kimberty

Rated 5 out of 5

winter boots

fast delivery and good quality. definitely recommended

By ryzz

Rated 4 out of 5

Comfy

Comfortable. My daughter likes these but they take a long time to dry!

By Laura123456

Rated 5 out of 5

Beautiful boots

Beautiful daughter loves them says they are warm recommend

By Clara f

Rated 5 out of 5

Girls' Star Pac Waterproof boot

My granddaughter loves these boots she reports they are very warm and comfortableand fit well. I report the price was really good.

By Barrettw

Rated 5 out of 5

Warm and cute!

My daughter loves these. They're warm and cute too!

By MeliK

Rated 5 out of 5

Excelente

Excellent customer service, excellent quality, excelente price

By Lucielen

Rated 4 out of 5

Christmas present

Granddaughter loves them!! Christmas present that was a hit!

By Jetz

Rated 3 out of 5

Good but....

The first pair we bought ripped within 8 days of purchase. However, the store gladly provided us with store credit and we bought another pair since my daughter loves the design. Hopefully the next pair will stay in tact for the whole season.

By Annaaj

Rated 5 out of 5

Beautiful Boot

Beautiful Boots, very comfy, colors so niice, my little one loved it

By Zineb k

Rated 5 out of 5

Snow shoes

It fits really good. fitting is perfect. My Daughter loved it .

By Preet Mavi

Rated 1 out of 5

Quality is below expectation.

The quality is not good at all. My daughter wore it for a week and the stitches came off.

By Aray

Rated 1 out of 5

Torn in 1 month

I bought waterproof winter boots for my daughter and she just wore it for one month. Now its all torn. I'm unsatisfied with the quality of the boot. I was hoping if there is something you guys can do. It is still under warranty.

By Satvir kaur

Rated 1 out of 5

Disappointed

The laces are not strong and its broken just wore 2 times

By Tabinda 113