UGG 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.

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UGG

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FEATURES

Reviews

Rating Snapshot

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14 reviews with 5 stars.
1 review with 4 stars.
1 review with 3 stars.
0 reviews with 2 stars.
1 review with 1 star.

Overall Rating

4.6
5 out of 5 (100%) reviewers recommend this product

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Average Customer Ratings

Filter Reviews

1 to 8 of 17 Reviews.
1 – 8 of 17 Reviews

Cozy

a day ago
I love these slippers! Soft, warm, and comfy! I wear them everywhere!

Yes, I recommend this product.

Originally posted on Victoria's Secret

Must have uggs!!

a year ago
Supercute. Received before delivery was promised. Thank you!!

Yes, I recommend this product.

Helpful?

So soft and cute

5 days ago
I just got these UGGs and the color is perfect the style since it’s longer hair makes your feet look a little bit bigger and cartoonish, but I don’t mind to look too much I wanted to look comfy , but if you mind it, please be aware. I wear a size 9 and I would say it’s somewhat true to size if it’s my feet perfectly but I always like a little wiggle room hopefully overtime of wearing it. It can adjust my feet better.

Originally posted on Victoria's Secret

Ugg fan

8 months ago
Absolutely love the curly Uggs. I saw them first on the VS site and got them right away. Love the fit , feel and look of the shoes.  Thanks VS

Originally posted on Victoria's Secret

Super comfy but runs small.

8 months ago
I had to size up from a 6 to a 7. I normally don’t have this issue but just keeps this in mind if deciding to purchase. 

Originally posted on Victoria's Secret

Teddy bear hug for your feet

a year ago
I chose to size up and so glad I did since they a a snug fit, super comfy and super warm!

Yes, I recommend this product.

Helpful?

Amazing

a year ago
Love the structure of them and how they keep there form on the inside

Yes, I recommend this product.

Helpful?
25 days ago
It fit uncomfortably. Don’t like it That’s y I had to return it

Originally posted on Victoria's Secret