Rockport 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.

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Rockport

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Reviews

Rating Snapshot

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29 reviews with 5 stars.
4 reviews with 4 stars.
0 reviews with 3 stars.
0 reviews with 2 stars.
0 reviews with 1 star.

Overall Rating

4.9
27 out of 28 (96%) reviewers recommend this product

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Average Customer Ratings

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1 to 8 of 33 Reviews.
1 – 8 of 33 Reviews

Comfort and style.

a year ago
I have a unique issue- I have two feet that don't match because of an orthopedic disability. One foot is 12 Wide and the other 9 Medium. So buying shoes is always hard as I have to buy two pairs that match each foot. I first bought the Hush Puppy version of this shoe. The wide was not wide at all and hurt my foot. But this one is perfect and very comfortable with better styling. I will buy more!

Originally posted on dsw.com

Gray color not as shown

a year ago
I ordered the shoes in gray for my son and liked the quality of the leather, comfort, style of the shoe with the contrasting laces. But...I returned them because the gray leather had a green cast to it and did not look right with the contrasting leather accents. If it wasn't for the greenish gray leather, I would have kept them!

No, I do not recommend this product.

Originally posted on dsw.com

Extremely comfortable

7 years ago
These shoes are extremely comfortable. The sole inside is soft while giving some support. There's room to add an arch support if needed without taking away from the the overall comfort. Wearing them to work daily for the last couple of months hasn't worn them down much, still in great shape.

Yes, I recommend this product.

Originally posted on dsw.com

Pretty comfortable so far

a year ago
So far, they are pretty comfortable and seem true to size (including the width). They look nice too, but the grey isn't really a true grey, sometimes it seems to look more green or even brown, depending on the light. I might stick to the black or the brown ones in the future.

Originally posted on dsw.com

Lightweight, stylish and comfortable

7 years ago
My husband bought these as an alternative between tennis shoes/sneakers and dress shoes. They are incredibly light weight, but reportedly very comfortable as well. They are good looking and give a modern edge to his footwear wardrobe.

Yes, I recommend this product.

Originally posted on dsw.com

Multi use shoe

a year ago
Good looking shoe that is comfortable and can be worn in a variety of settings. Bought to replace a similar pair, but was more of a warm camel tone. This gray pair is different from my other shoes and is a great neutral shade.

Yes, I recommend this product.

Originally posted on dsw.com

Casual, comfortable sophistication

7 years ago
Finally got my husband into DSW to look for shoes for 2 upcoming trips. He picked these out as soon as he saw, tried them on and walked around a bit, and declared “we’re done” as he headed to the register.

Yes, I recommend this product.

Originally posted on dsw.com

very hip looking and comfortable!

7 years ago
Those are my husband's shoes obviously! They are very well made, look quite hip, are fabulous walking shoes, and go well with jeans a a jacket for a semi casual look. I highly recommend them!

Yes, I recommend this product.

Originally posted on dsw.com