Columbia 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.

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Columbia

  • Item #
FEATURES

Rated 5 out of 5

Very comfortable

Great shoe, fits as expected and very comfortable for walking. Great service at the store.

By Doug S

Rated 1 out of 5

Don’t shop here, unhappy customer.

Shopping at the Shoe Co is a joke. The shoes didn’t fit. I needed to return them at my expense. Cost over $20. I took them to Purolator and we all couldn’t believe The Shoe Company makes their customers pay this much money. Worst experience, worse place to shop. Don’t shop there.

By Andrea dontshophere

Rated 5 out of 5

Great hiking shoes

Second pair...keep another in the rv for trips to the mountains

By Karen McG

Rated 5 out of 5

Well made

Husband loves them, his 2nd pair. He works outside a lot and they are very comfortable and he doesn't feel rocks, etc. under his feet as he does with cheaper shoes.

By LauraLG

Rated 5 out of 5

Good Value Shoe

Comfortsable, fits well, wears well. This is second pair and first pair has over 500 pavement waslking miles and still going

By DollyJeb

Rated 5 out of 5

Comfortable and lightweight

While Merrill shoes are great for hiking and wet weather these shoes are lightweight, comfortable and solid

By Stephenovinci

Rated 4 out of 5

Comfortable.

I use them for walking hiking and some times as a sneaker. Its a well rounded shoe for all of that. Its light and comfortable. I did not get a chance to check the waterproof capability of the shoe. And the color in the picture is not exactly what I got. I was sent one with the color of "Muddy Brown". All and all its a good buy.

Rated 5 out of 5

Good fit and quality

Very comfortable and sturdy shoes, fit really well.

By SamW

Rated 5 out of 5

I love my new Columbia Crestwood hiking shoes

Great fit. Good support, Good cushioning, I haven’t been disappointed by anything yet.

By DarrensTravels

Rated 5 out of 5

Great sneakers

These have been my husband's go-to sneaker for several years now, they are comfortable and last well, even through the rough use they sometimes get.

By Bemused1

Rated 5 out of 5

Great Shoes

An outstanding shoe and excellent service from The Shoe Company

By D Suchanek

Rated 5 out of 5

Comfort essentials and field worthy

Waterproof suede upper, check; lace-up closure, check; round toe, check; removable insole, check; shock-absorbing Techlite midsole, check; wide width, check; Omni-Grip traction rubber outsole, check; all the right boxes checked

By Delighted Hiker

Rated 4 out of 5

Good quality

This is my second pair. Very comfortable for walking. I would definitely recommend these and I will purchase again.

By Quach

Rated 5 out of 5

Comfortable and Stylish

This product is not only Stylish but very comfortable too

By Sajid

Rated 5 out of 5

Great shoes

Bought for my husband - Nice and light and durable

Rated 5 out of 5

Good fit and very comfortable

The price was right to make the purchase and I was very happy with the fit and comfort.

By William67

Rated 5 out of 5

Good purchase

Seems like a good quality, good grip on bottom. Ordered for my teenage son. They are still a little big on him, so he hasn’t started wearing yet, but seems happy with the style and feel of them. He is about a size 7-1/2. We ordered an 8.

By Jade_01

Rated 4 out of 5

Like the look of this shoe

These are great looking comfortable shoes. Like the wide width!

By meliss17

Rated 4 out of 5

Fit like they should

Shoes and me don’t get along, I ordered these on line ( first time ordering shoes online) expecting them not to fit or be uncomfortable, but to my surprise they fit and were pretty comfortable.

By Deg614

Rated 4 out of 5

Good quality

Good quality shoe. Nice fit very comfy lots of support

By Lissdawn