Chinese Laundry 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.

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Chinese Laundry

  • Item #
FEATURES

Rated 5 out of 5

Exactly what I was looking for.

Great! Look amazing on. Comfortable too! I stood in them all.day at work the first time I wore them and was fine.

By T. Gardner

Rated 5 out of 5

Silver Holidays Boots

These boots are very comfortable and shiny! I had to return it only because they were out of style with the outfit I want. However, the delivery was on time, and the return was processed very smoothly.

Rated 5 out of 5

Would purchase again

Great fit and look. Fast shipping. Very sharp looking boot

Rated 5 out of 5

Stylish!

Stylish and Comfort in one. I have wide feet and this pair worked perfectly.

By MG..

Rated 4 out of 5

So Happy. Look great and are comfortable.

Finally found the mid calf boot I’ve been looking for!

By Boot heaven

Rated 5 out of 5

Silver ankle boots by Chinese Laundry

Great service. Love the brand Chinese Laundry! The fit is perfect!

By S. Benjamin

Rated 5 out of 5

Love them!!

Love these booties and super comfortable. I bought a pair for my sister as she was obsessed with mine.

By Jessica83

Rated 4 out of 5

Great boot

Very cute and fashionable but not quite as comfortable as I had hoped! Still love them though

By KarenK11

Rated 4 out of 5

Comfortable

Cute boot the heel is a little different but you can’t beat the price

By Aprilc

Rated 5 out of 5

Cute

Cute boot! Fits true to size. Wish the toe was pointier

By Kelly9090

Rated 5 out of 5

Great boots

Super-cute. Good heel height. Looking forward to wearing in vegas

By LFGR

Rated 5 out of 5

Red Falcon Ankle Boot

Comfortable, heal is different and you need to get used to it

By Digi

Rated 5 out of 5

Would Recommend !

Great Boots! Great for, comfortable, I walked in them for hours the first time I wore them. Great value

By Lia T

Rated 5 out of 5

Absolutely Gorgeous!

Love these boots! I purchased a size 10 and the fit is on point. Thinking of getting the red as well.

By Olive E