UGG 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.

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eye Waterproof
UGG

  • Item #
FEATURES

Rated 5 out of 5

great boots!

Great boots and very comfortable. I really enjoy wearing them

By Alim K

Rated 5 out of 5

Great boot

Beautiful boot, well constructed, and very comfortable. I'd almost say better than my blundstones.

By Kevin1979

Rated 5 out of 5

Comfortable

I bought for my husband and he loved it! Very comfortable

By Camyla

Rated 5 out of 5

Boots

Comfortable fit! They will keep your feet warm and dry all winter long

By Nue Shooz

Rated 4 out of 5

Comfortable shoes

Good comfortable shoes but harder to out on as tab is embedded inside

By Sumitb

Rated 5 out of 5

Great boots

Very comfortable boots. The comfort footbed is more comfortable than I expected and they are good looking b

By Gabefl

Rated 5 out of 5

Love these winter boots

Great winter boots. I really like the colour and the fact that they are waterproof

By Sarah LK

Rated 4 out of 5

I like

Great light weight shoes, just a bit tricky pulling on.

By Colonel

Rated 4 out of 5

Good looking boot to wear for all occasions.

Nice looking boot but comfort could be better. Size is right on.

By JK JK

Rated 5 out of 5

Fantastic boot

Bought for my husband. He loves them. Very comfortable, and not narrow on his feet. Easy to slide foot into as other brands he tried were too stiff.

By Amy Cameron

Rated 1 out of 5

Customer service is lacking

They sent me two right shoes, both wrong sizes. I called them and advised them if this error, they shrugged their shoulders.

By No quality assurance DSW

Rated 5 out of 5

Gret

My husband loves them . Super comfortable and look great

By Saskie Lady

Rated 5 out of 5

Belles bottes de bonne qualité

Très belles bottes offertes à mon mari. Il en a été heureux. Il les recommande.

Rated 5 out of 5

Great boots

These boots are super comfy , they do run big, so I got an 11 usually wear 11.5 12 . Very happy with them !

By Jtotheg

Rated 4 out of 5

'Best Bang for Your Buck" So Far

I have tried many different chelsea boots. After a week in, I'd say these are the best 'bang for your buck' boots I have owned so far. How they wear and age will determine just how good they are.

By Jimbo McFaul

Rated 5 out of 5

Great purchase!

Warm, comfortable and stylish. Not bulky at all. My husband really likes them.

By HoltA

Rated 5 out of 5

Very comfortable

Very comfortable boot. Cushion is very good. Haven't walked in them much as I bought them for spring.

By Mustafa

Rated 2 out of 5

Uncomfortable

Gave me a terrible shoe bite. Not what I expected from a pair of UGG boots. There is no padding whatsoever in the heel area.

By Husain

Rated 5 out of 5

Awesome boot

Awesome and very comfortable boot. Though not a true winter boot they are warm and stylish

By Roger B

Rated 5 out of 5

Great books

Husband loves them. Sized down half size and perfect fit

By NicNac