We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.
We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.
Flaunt your chic style with these women's Sorel Ona Ave™ Low sea salt/bleached ceramic (white) platform sneakers. Made of waterproof leather upper, casual sneakers have a round toe front and a lace-up closure. Plush textile lining provides a comfy feel. Features include a convenient pull loop at rear, removable EVA footbed with textile sockliner, supportive molded EVERTREAD™ rubber/EVA midsole, and a molded EVERTREAD™ rubber/EVA platform sole for reliable grip and a slight lift.
I bought these to wear to the BTS concert Day 1 in Toronto (iykyk) where I had floor seats. These shoes saved my concert experience by keeping me dry throughout the torrential downpour, supporting my feet through all the dancing/jumping (and long trek to the subway station) and gave me an added boost to see a little bit more than usual.
By V (actually V, not KTH)
Rated 3 out of 5
Tight fit for normal size
Fitting a little tight for the same size as I normally wear
By ReneeT
Rated 3 out of 5
Tight and narrow fit
Fits a little on the smaller side, I usually wear size 7, but it feels tight for this pair
By ReneeT
Rated 1 out of 5
Sorel disappoints
I ordered these because the model prior is my favorite walking shoes. The new and improved model fits horribly. It’s also very stiff and my heel lifts. Change it back to the original last
By RPlewmqn
Rated 4 out of 5
Waterproof
I find these shoes looks beautiful but not the most comfy. I still wear them everyday though since it’s always raining out. But there’s a suede looking part in the front that got dirty from the rain water. So be careful with that.
By SarahSem
Rated 2 out of 5
Too Stiff
I originally bought a size 8.5 even though I`m normally a 7.5 because when I tried them in the store they seemed to fit really well. I assumed I had to size up because maybe since it's a 'winter' shoe it had more padding. I wore them the next day to go out and it wasn`t long before I realized they were actually too big. Sadly because I didn`t have another pair of shoes to wear while I was out I couldn't return them to the store because I wore them outside. But because I loved the look of these so much and loved the idea of a 'winter' sneaker I ended up going back and getting my correct size and this time I made sure to wear them in my house first to be sure they were a good fit. It would seem that the rubber used for the sole is too stiff so when I walk my heel moves up and down, the fit inside the shoe is perfect and I made sure that they are laced up good too but the problem persisted so I returned them.
By charliner
Rated 4 out of 5
Looking forward to winter sneakers!
I’ve only worn them 3 times but so far they seem pretty great. At first the tongue was really stiff and dug into the corner of my leg and foot. I did get a half size bigger so that may have something to do with it. Second time I wore them though they softened up and now are good. Apart from that they are really cozy! Nice and high up off the ground but not too stiff. And they look great.
By Neetsg
Rated 5 out of 5
I love it
Its so cute design, I love it. Also comfortable...
By Bella by
Rated 5 out of 5
Stylish and comfortable
Very happy for my purchase. The shoes very stylish and comfortable.
Rated 4 out of 5
Great fit and look! Needs more airflow imo
Shoe fits great! Only problem I have noticed is that there is no airflow through the shoes.
By Kat
Rated 5 out of 5
White tennis shoes
I love these tennis shoes they look so cool with my wider legged slacks. Quality is so Sorel awesome
By Golfer
Rated 5 out of 5
Comfortable!
Love these shoes! Fit great for my narrow feet. Good catch support and give when walking.
By Traci
Rated 5 out of 5
Best vacation shoe.
The perfect shoe. Incredibly comfortable for hours of vacation walking, waterproof so wet weather won't slow you down, and stylish for casual & dressy outings. Forgiving even at the theatre or 5⭐️ restaurants.
Rated 5 out of 5
Most Comfy Shoes
These are the most comfortable shoes ever! They're my favorite shoes now! Great with dresses, jeans, etc.
By Linda
Rated 5 out of 5
Great waterproof sneaker
The shoes are comfortable, haven’t tried the waterproof part of them but I have had other waterproof Sorel shoes and they were big hits.
By ALEX
Rated 5 out of 5
Love these shoes
Love these shoes. Comfortable from the get-go and very cute. I always wear them with socks; that may be the reason I didn't have problems with the tongue. Planning to wear them on European vacation. I cut off the tabs at the heels; felt I didn't need them to get the shoes on. I have plantar fasciitis so sized up one size, used a sole insert and it was perfect.
By pnak
Rated 3 out of 5
Runs small
Runs very small and tight. I even ordered a size up and still too tight. I had to return :(
By Emilou
Rated 4 out of 5
Pesky tongue problem
I have always loved my Sorel boots and assumed the same for these sneakers. They are comfortable minus where the tongue lands on my ankle. That could just be a me problem, but it hits just right to rub and almost pinch a nerve. Will keep them and try to coax that tongue into a better position with time. Otherwise, super cute and comfortable.
Rated 3 out of 5
Would have been perfect (if I didn’t have bunions)
These sneakers were so cute and if they also came in wide, they would have been perfect. I have bunions, so they were way too tight in front. Otherwise they were comfortable and I loved the look of them.
By TTR
Rated 1 out of 5
OUCH!!!!
These shoes are very cute. I was so excited to wear them on my upcoming European trip. I had read that the tongue is stiff but also saw that others had success with softening it up. I did not. While breaking them, despite all attempts to bend/soften the tongue, I got terrible lace bite. At 50, this is my first experience ever with it - and if you haven’t had it, let me tell you, it’s terrible. My ankle was seriously swollen. Now, six days later, I still have pain there and can’t even wear my go to running shoes. It’s very frustrating as I’m out the money and still in search of another shoe to do what I needed these to do. I feel robbed. I’ve had success with Sorel in the past but these are a BIG NO.