New Balance 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.

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New Balance

  • Item #
FEATURES

Rated 5 out of 5

NB-80 Good quality

NB-80 Good quality good shoes good size top size!!

By Rakhat

Rated 5 out of 5

Decently comfortable, great look

All white shoe is what I was looking for but also comfortable to walk in. Great looking shoe, not the most comfortable in the toe area, as is the case with most shoes. If the toe area was a little more roomy to fit naturally splayed toes, these would have been perfect.

By Smama LG

Rated 1 out of 5

too big, feel clumsy

Too big and just didn't feel right. Returned them.

Rated 5 out of 5

Quality Lifestyle Shoes

Comfortable shoes for casual, everyday wear. High quality that I expect from NB. These shoes are stylish and I have received many compliments.The fit seems to run a half size bigger than my other NB shoes. I purchased these online. I'm 62 year old female from Sacramento, CA, who needed footwear to meet my active lifestyle.

By Mary A

Rated 5 out of 5

Perfect for all day

Bought these for my daughter for work. She liked the looks of these shoes but they run a bit large. she decided to keep them and making them work.

By Nita H

Rated 5 out of 5

Black NB

I love my sneakers. I just wish that they came in other colors. My sneakers well with the outfit that I wanted to wear.

By Duchess Davis

Rated 3 out of 5

Poor fit

Nice looking shoe but does not fit as expected. They are too loose in the heel. I will be returning them.

By DeniseD

Rated 5 out of 5

New Balance 80

Love these sneakers!! Super comfy, true to size I also bought in Black

By Tracy P

Rated 2 out of 5

Poorly constructed

Poor construction - left shoe "bites" at base of little toe due to bulky seam. The right shoe is fine.

By Michelle MBM

Rated 4 out of 5

Sturdy shoe

They felt pretty stiff and heavy and I didn't love how they looked, so I returned them. If you're looking for a solid shoe, it might work for you though.

By Carthy